Support Policy
Our Commitment to Privacy
Your privacy is very important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
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Information We Collect
Xtreme Design collects information to provide you with the goods and services you request and to improve your online shopping experience. The information we collect includes:
- Your name, email address, phone number, billing and shipping addresses, and payment information.
- Information through technology, such as cookies, including your IP address, device type, operating system, browser type, and other session information.
- Photographs and images uploaded when creating designs; tags, posts, comments, reviews, and shared content on social media platforms promoting Xtreme Design products or services.
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Consent
How Do You Get My Consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it only for that specific reason. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or give you the opportunity to say no.
How Do I Withdraw My Consent?
You can withdraw your consent at any time by contacting us at sales@xtremedesignonline.com or by mail at:
Xtreme Design
1631 South Rose Ave.
Oxnard, California 93033 -
How Do We Use Your Information?
Order Processing
The information you provide when placing an order is used solely to fulfill that order. We do not share this information with third parties except as necessary to fulfill that order. Any images or materials uploaded are used solely to process your order.
Communication
We use return email addresses to respond to email we receive and telephone numbers provided to address questions related to your order.
Marketing and Promotions
We may use your information to provide promotions, discounts, and updates via email and through third-party advertising companies.
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Buy
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services. Your data is stored through Shopify's data storage and databases, and is protected by a secure server behind a firewall.
Pay
If you use a direct payment gateway, Shopify stores your credit card details encrypted using PCI-DSS standards. Once the transaction is completed, your purchase information is deleted.
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Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. Credit card information is encrypted using SSL technology and stored with AES-256 encryption.
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Cookies and Similar Technologies
Cookies are used to store data such as preferences and session information. You can control cookies through your browser settings and withdraw consent by deleting or blocking cookies.
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Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have consented to allow your dependents to use this site.
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Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon publication. If material changes are made, we will notify you through this site.
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Questions and Contact Information
If you have any questions or need to access, correct, amend, or delete any personal information we have about you, or wish to register a complaint, please contact our Privacy Compliance Officer at sales@xtremedesignonline.com or by mail at:
Xtreme Design
[Re: Privacy Compliance Officer]
1631 South Rose Ave.
Oxnard, California 93033